We deliver to France, Belgium, Switzerland, Germany, Canada, the United States, the United Kingdom and the French Overseas Territories.
Express delivery takes place within 2 to 3 working days.
Standard delivery time is 7 to 9 working days.
Standard delivery is free with tracking.
Express delivery with tracking costs €3.80.
Your order is shipped by La Poste within 24 hours of purchase (except weekends), delivery is made from Monday to Friday, between 8 a.m. and 6 p.m. and Saturday, between 8 a.m. and 2 p.m.
- If you are absent during delivery or your package does not enter your mailbox, La Poste reserves the right to drop off your package in the post office nearest to you or to your guardian. , if applicable.
Covid-19 : The parcel distribution service remains well provided by post while protecting the health of deliverers and customers, however, delivery times may be extended for orders to Canada and the French Overseas Territories.
Deadlines are given for information only and do not constitute a legal obligation. We are dependent on the vagaries of La Poste. In the event of a delay of more than 15 working days, we will reship a new order free of charge, provided that you return the first order to us once received.
We use software that allows us to track the location of the package in real time. If a package appears as "Delivered" or "Delivered", but you have not received anything, we invite you to go to your post office as soon as possible or ask your caretaker or your neighbor ) if applicable.